Zebra Butterfly

CASE*track Training

Monitoring your LAA Contract, Overall Output & Supervision

Duration: Half Day

Venue:  Various / In House

This course concentrates on CASE*track reports and how they may be utilised to monitor the work undertaken through your LAA contract including income, output, performance against KPIs etc. It also covers general supervision and some aspects of the Specialist Quality Mark.

This course does not cover data input.

We look in particular at:

  • Financial aspects: calculating the value of work reported each month, 
    claiming time after matter is closed, maximising profit costs, monitoring disbursements etc.
  • Contractual requirements: New Matter Starts, performance against KPIs etc.
  • Adviser Output: managing caseload, assessing contribution to LAA contractual requirements, and general supervision.
  • Specialist Quality Mark: File Reviews, monitoring casework etc.
  • Other funders' requirements: Outcomes, money gained, client demographics etc.

Contact:  email: christine@zebracomputer.co.uk or telephone: 03444 781818 Ext 3