Zebra Butterfly

CASE*track Training

Management & Supervision

Duration: Morning or Afternoon

Venue:  In House

Suitable for Managers, Supervisors, Board members etc.

We look in-depth at the management and supervision requirements of the organisation

We look in particular at:

  • The types of information that may be recorded in CASE*track

  • The monitoring requirements of each funding body

  • How CASE*track may be set up to provide the required monitoring information

  • Whether CASE*track may be utilised to replace any additional  spreadsheets/databases used by the organisation

  • The most efficient way of using CASE*track within the organisation's systems and procedures

  • How to monitor particular areas of work, e.g. the practices of an individual landlord / trader / debt collector

  • How to collate information in support of a funding application

  • How to record file reviews and use the results to identify training needs

  • Reports that assist with monitoring casework, adviser output etc.

This session is based very much on the requirements of the organisation and emphasis may be placed on any area of work. 

Contact Christine Garner to discuss your particular requirements and obtain an all-in cost

email: christine@zebracomputer.co.uk or telephone: 03444 781818 Ext 3